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….very glad we had you guys to fall back on

“Just a quick note to thanks from all of us for your hard work (Hayley) on Thursday and Friday in getting us home directly into Melbourne. It was a very disappointing experience on the night in LA with the United personnel and very glad we had you guys to fall back on. I do sing the praises of Travel Agents over internet tickets, especially on long haul stuff and this situation proved that to certainly be a good reason why!!!”

// G A

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