Why use a Travel Advisor?

Great question, and one that comes up often; in business meetings, over family dinners, whenever someone you know is planning a holiday – even at the local school Fete.


The answer can be detailed, and is very personal to each individual.   So, to make it nice and easy, we have put together the Top 10 Reasons you should love and trust your FBI Travel Advisor and why they are definitely your best friend when it comes to organising any holiday escape.




We have such a large experienced team at FBI Travel, chances are that wherever you are going, someone at FBI Travel has been there before and has some helpful inside info. Why go through the bother of doing all the research when someone else has done it for you?

2. PRIVILEGED access

Through our relentless work in establishing the finest partnerships and relationships with the best people at the world’s premier Hotels, Wholesalers, Tour operators, Cruise Lines and Airlines (and other suppliers), we can guarantee true value and the ultimate customer experiences as well as exclusive privileges for our clients.
FBI Travel is a large “client” to many Airlines, Hotels and Cruise lines – so they like to look after us, which in turn means they are very dedicated to looking after you – our clients particularly well!

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3. Competitve PRICES

With our network of Corporate and Leisure travel affiliations, we have immense global buying power that allows us access to so many sales and specials that are not available to the public or advertised elsewhere online. Often we are more competitive – especially on complex or intricate itineraries. We hold preferred agreements with one of the world’s largest travel companies, Expedia – this gives our customers access to Expedia’s worldwide network, as well as the peace of mind and advice from your favourite Travel Manager.

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Whether it’s a specific region you’re after or just general travel knowledge, we do this all day every day and we love the challenge of putting together the most complicated and difficult itineraries.

Voted for by our clients and suppliers, FBI Travel has been awarded Best Travel Agency in Australia by Luxury Travel Magazine for 2015, 2016, 2017 & 2018. In 2017, we won Best Travel Agency Retail – Single Location at the NTIA Awards (awarded by AFTA).

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5. We SAVE you TIME

We all live in a very fast paced world. Who wants to waste hours of precious time online trying to piece together the various parts of your trip? Let us do the hard work for you! We can organise all aspects of your travel so you don’t need to worry and have the extra time to do what is most important to you.


6. We’re there 24/7

We all know that international travel doesn’t always go smoothly, so we have a dedicated 24/7 after hours service on call for just those occasions when things go wrong. Whether it be a Volcano in Bali, a strike in France or an airline schedule change, we are just a phone call away to help you out.

7. It’s ALL under one roof

We not only help with airfares, accommodation and tours, we also have Visa services, highly competitive travel insurance prices, international SIM cards and more. We know your travel preferences and memberships so that you don’t need to remember to advise them every time you travel, and we store your passport number, frequent flyer details, meal requirements and seating preferences etc, to save you retrieving them or repeating yourself each time you travel.  Easy!

8. We are EXPERTS

We are always up to date with the latest travel information so you’ll never miss out on the latest deal or up to the minute travel warnings. That’s what Travel Advisors do.



Sometimes you just want to talk to a real person to explain what you want. We are here to listen, advise and discuss with you all aspects of your travel – so why not call us or make an appointment to come into the office and meet the Travel Advisors personally.

10. We get YOU

We get to know your preferences; what you like and specifically what you don’t! Not all people are alike, so just because a friend enjoyed a particular cruise or hotel doesn’t mean it is a right fit for you. That is why it is important to get your recommendations from “real people” that know you as well as the product. Ask us any question, any time you like and we will give you our best recommendations and personal advice – The good, the bad and the ugly!


We also make sure the hotels/cruise lines know what you like and what you don’t like. We provide them with detailed information about who you are and what your preferences may be – allowing each Hotel/Cruise Line to fine tune the personalised service to your very specific needs.


One final thing to REMEMBER…

We are here to help make life easier and point you in the right direction …and we will always give you the best recommendation on what’s out there, because we always want you to have the best travel experiences – all the time, every time.


So, if and when you’re next offered a holiday deal that seems out of this world amazing or if one day you’re tempted to do it all yourself because you don’t want to “bother” us with a small trip – we ask you just one thing:


Please bother us, and let us take the hassle away from you!



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