Emergency Assist and Support
24/7 Support
FBI Travel is on-call to service your travel bookings 24 hours a day, 7 days a week.
In addition to using our online booking systems, we can be contacted via our after-hours team outside of normal service hours where you will be attended to by fully trained, English speaking, experienced after-hours travel experts who have full access to all FBI corporate booking systems. Our travel managers are trained in dealing with the most complex travel, health and security situations anywhere in the world.
FBI Travel knows the right people in the right places, so you can be certain we can assist your travellers if the need arises – from where we are, to wherever they may be. Our clients can be assured of the continuity of service and high standards around the clock.
SmartTraveller
Whilst your travel manager is able to give you a basic guide to what to look out for while in your chosen destination, we recommend checking with SmartTraveller before you go for all you need to know about what’s going on in the world at the time you travel.
Register your Travel
As part of your pre-travel planning, you should register with the Department of Foreign Affairs and Trade, in addition to taking out travel insurance, subscribing to their free country updates, and providing relevant travel details to family or friends.
SmartTraveller Travel Tips
Check out their travel tips page too! Lots of great info there! http://www.smartraveller.gov.au/tips/