FBI Travel is a service organisation, in which our prime focus is to retain our satisfied clients. This success is built on the superior knowledge base of all our staff, which have on average, 20 years’ experience in the travel industry. Our ability to retain committed employees means you’ll receive consistent, quality service.
In 1993 Freeway Travel Pty Ltd merged with Balaclava International Travel Pty to form FBI Travel, to become one of Australia’s leading independently owned travel agencies, for corporate and leisure travel. Mark Chaskiel and Willie Best are the joint Managing Directors of FBI Travel with Danny Englman becoming Director of Leisure in 2013.
Mark is an original director of Balaclava International Travel and has worked in the industry since 1977. Willie Best was the founder of Freeway Travel in 1978. Both have an enormous amount of experience and have invaluable contacts within the corporate and leisure travel industry.
We have your best interests in mind.
The best in travel means your FBI Travel Manager always has your best interests in mind.Our Travel Managers aren’t motivated by commissions or incentives from suppliers, so they’ll only use the supplier that best meets your travel needs – not the supplier offering the best bonuses for Travel Managers.
We are a member of The Australian Federation of Travel Agents (AFTA), International Air Transport Association (IATA), and a member of the CT Partners Travel group, ensuring purchasing power and cooperation on a global basis.