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General, Groups and Events Manager

I have been in the travel industry since 1984, and with FBI Travel since 1997 - you could definitely say that travel is in my blood.

I have a wholesale and retail background, and my kind heart, strong work ethic and wide experience selling luxury, holiday and commercial travel all play a big part in my role as General and Groups Manager at FBI Travel.


I enjoy the challenges of group travel and manage the FBI Groups Division that handles large incentive groups, events and special interest tours, whilst also enjoying the IT, HR and operations sides of the business.


FBI Travel holds numerous invite-only exclusive memberships including Peninsula Hotels Fan Club, Four Seasons Preferred Partners, Starwood Luxury Privileges, Mandarin Oriental Fan Club, Orient-Express Bellini Club, and has been the leading Platinum Club Med agency in Victoria since 2009.  Like our great team of Travel Managers, I am well-versed in these brands and properties.


I have had the pleasure to stay in some amazing hotels from London to the Middle East and all over Asia; and I especially love New York, Hong Kong, Venice and Tel Aviv.


I find cruising to be one of the most relaxing holidays and I have been fortunate to enjoy some great luxury cruise lines, such as NCL and Holland America Lines including my favourite Crystal Cruises.


My wife and daughter take pride of place in my life, as does my Bichon Frise gog called Daisy. I really enjoy car racing, my car club and sailing along the coast of Mauritius and Khao Lak Thailand as well as going to the gym and obviously seeing the world.


Contact Jeff on 03-8573 0923 or email


Jeff's clients say...


Dear Jeff
Thanks for looking after me. Everything went according to schedule. Thank you for your kind assistance before I left. It was much appreciated and gave me something less to worry about.
// D


 "Dear Vera and Jeff, from the beginning of our discussions supported and advised me about the best things to do and the best way to travel once in the country.

They were fantastic before we travelled and while we travelled. Before we travelled there were some changes that should have caused major restructures to sections of the trip. Whilst I stressed about them, Vera and Jeff discussed the matter calmly and made the necessary changes.

During our trip, when I thought I had an issue, Jeff and Vera were both available via email, which eased a somewhat stressed situation.

I felt well supported by the FBI Team from the first moment I thought about going on a trip until I returned the Phone card on my return.

I would use them for my next trip and recommend them to both family and friends."
// S R

Visit our Groups Testimonial webpage for more fantastic tesimonials

FBI Travel
80 Kooyong Road
Caulfield North
VIC 3161 Australia


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   1800 FLY FBI
       (03) 8573 0900

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