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About FBI Travel

FBI is a service organisation, in which our prime focus is to retain our satisfied clients. This success is built on the superior knowledge base of all our staff, which have on average, 20 years’ experience in the travel industry. Our ability to retain committed employees means you’ll receive consistent, quality service.

The best in travel means your FBI Travel Manager always has your best interests in mind.

Our Travel Managers aren’t motivated by commissions or incentives from suppliers, so they’ll only use the supplier that best meets your travel needs – not the supplier offering the best bonuses for Travel Managers.

Our continued success in leisure, corporate and group travel management means that we have the experience, understanding and infrastructure to manage your ongoing travel needs.


Solid foundations for the best in travel advice

In 1993 Freeway Travel Pty Ltd merged with Balaclava International Travel Pty to form FBI Travel, to become one of Australia's leading independently owned travel agencies, for corporate and leisure travel.

Mark Chaskiel and Willie Best are the joint Managing Directors of FBI Travel with Danny Englman becoming Director of Leisure in 2013.

Mark is an original director of Balaclava International Travel and has worked in the industry since 1977. Willie Best was the founder of Freeway Travel in 1978. Both have an enormous amount of experience and have invaluable contacts within the corporate and leisure travel industry.

Industry Leader

We are a member of The Australian Federation of Travel Agents (AFTA), International Air Transport Association (IATA), and a member of the CT Partners Travel group, ensuring purchasing power and cooperation on a global basis.


Preferred Platinum Partner
Small Luxury Hotels
Club Med
CT Partners
Design Hotels
Four Seasons
The Kahala
Leading Hotels
Mandarin Oriental
The Peninsula
Rosewood Elite

FBI Travel
80 Kooyong Road
Caulfield North
VIC 3161 Australia


   Location on Google Maps

   1800 FLY FBI
       (03) 8573 0900

   Emergency Assist
   Contact Us

FBI Travel’s monthly newsletter – Travel Advisor

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