Testimonials
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"King David School has always worked with FBI travel to organise our flights for our annual Year 10 Israel program, Yesh. Jeff and his team have always gone the extra mile to ensure that each of our family's needs are individually met. With the on-line registration process, and the consistently well organised office team, each part of the group booking process, with its individualised diets, flying dates, insurance preferences and frequent flyer memberships, is taken care of with a minimum of fuss and maximum of support."

// BC

"My involvement with Jeff Dimand in his capacity as a travel executive goes back many years. Not only is Jeff extremely personable, he knows travel operations like a falafel to pita. I highly recommend Jeff should you have any top-level travel enquiries. He will steer you in the right direction with warmth every time."

// AP

"Jeff is an outstanding operator. FBI and Jeff have helped us book our group travel to Fiji and the process was as painless as they come! Well done and thanks again for all your hard work!"

// S I

"Jeff is an inspiring manager and an experienced decision maker. I loved visiting Jeff where ever he worked in the travel industry as I also been in the Airlines industry for the last 35 years, so from the first day he worked through his goals in his roles he has always achieved the relationship with his clients from Corporate to holiday making also through group education and most of all his contagious energy and enthusiasm create a great motivating atmosphere within his team and his clients. As from me whenever we needed a push for all the products I represented he was always there to give a positive action."

// M B

"I have been organising and leading Jewish study tours on behalf of the Jewish Museum of Australia for the past seven years, four of which I have worked closely with the groups division of FBI Travel in processing registrations and in the handling of all money-related matters. From the outset, I have found the staff to be most helpful and approachable, reliable and very responsive to particular issues in need of resolution. The tour registration system is efficient and user-friendly. Moreover, the company has been absolutely transparent in all of our financial dealings. Tour participants who have made their travel arrangements through FBI's groups division, have also reported positively on the service which they have received. I have no hesitation in recommending FBI's groups division to any organisation seeking to work in partnership with a travel agency."

// P F

"March of the Living Australia has used the services of FBI Travel for the provision of travel services for its student participants (close to 2000) in the annual March of the Living program in Poland and in Israel since 2001. We have always found them to be friendly, reliable, thorough and above all caring. A company with a ‘neshama’."

// C G

"Diane and I have had the pleasure of using FBI as our travel agent for our 9 Night Group Tour that we escorted in Australia after a cruise in October 2014. Our overseas clients expressed that it was a trip of a lifetime - exceeding their expectations.  Everything ran like clock work and was highly professional.  Always on top of things from the moment we presented them with our proposed travel itinerary, FBI assisted us in making this trip memorable and a great, unique experience.  We have again secured their services for our September 2017 Group Cruise on board the Carnival Legend with Post Cruise Tours throughout Australia (13 nights) and New Zealand (8 nights). Jeff Dimand (General & Groups Manager) and his staff are diligent and extremely thorough. Their knowledge and expertise of the travel industry have been invaluable to us. Jeff is handcrafting our next year’s trip to Australia & New Zealand (including cruise reservations with excellent group pricing and additional amenities) and Post Cruise Tours (accommodations, tours, meals, etc.) which our group is so excited about.  We highly recommend FBI Travel for all of your travel needs."

// The Cruise Duo

"Theatrica has had a business relationship with FBI for nearly 10 years and throughout this time all of the staff have been wonderfully helpful, supportive of our business and totally professional in their dealings with ourselves and our groups. This year Jeff stepped this service up to an all time high when we lost my very devoted and loving husband and our dear friend, and Founder of Theatrica, Charles Slucki. FBI and Jeff Dimand in particular, went beyond the call of duty to ensure that our tour was the success it was. Without his help and the support of FBI we would have had a very different experience. We cannot thank Jeff and FBI enough and look forward to many more years of business with them."

// M S  &  M S

"Everything went according to plan, from the planes to the guides to the hotels. The itinerary allowed us time at each place, we added things as we needed.

The guides were first class, their knowledge fantastic, and they showed the highest level of respect especially to my mother. They appeared honoured to have a survivor in their group, and all spent lots of time speaking to her about her experiences.

The highlight, for me was going to the apartment my father lived in before the war, to the apartment my mother lived in after the war, as it turned out a short 10 minute walk from each other. We also found family records, got copies of birth certificates and spent an inspiring Shabbat in Warsaw with the chief rabbi of Poland. Thank you again."

// M G

FBI Travel
80 Kooyong Road
Caulfield North
VIC 3161 Australia

 

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   1800 FLY FBI
       (03) 8573 0900



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